Telehealth Billing Services in Oregon

Oregon's telehealth practices face unique billing challenges shaped by Regence BlueCross BlueShield of Oregon's commercial rules, Oregon Health Plan (OHP) administered through 15 regional Coordinated Care Organizations (CCOs) requirements, and Noridian Healthcare Solutions (Jurisdiction F) Medicare policies. Our AAPC-certified coders specialize in both OR payer rules and telehealth coding complexity.

AAPC Certified
OR Payer Expert
Telehealth Specialists
2.49% Rate
Last reviewed: May 2026Reviewed by the Go Medical Billing Editorial TeamAAPC-certified coders
14,000+OR Physicians
2.49%Starting Rate
14Medicaid MCOs
98%+Clean Claim Rate

Why Oregon Telehealth Practices Need Specialized Billing

Oregon's healthcare market includes 14,000+ physicians, and telehealth practices here face a payer market dominated by Regence BlueCross BlueShield of Oregon on the commercial side and Oregon Health Plan (OHP) administered through 15 regional Coordinated Care Organizations (CCOs) on the public payer side. Medicare claims are processed through Noridian Healthcare Solutions (Jurisdiction F), which applies its own Local Coverage Determinations that directly affect telehealth procedure coverage and medical necessity requirements. Generic billing teams without OR specific knowledge leave revenue on the table.

Telehealth billing itself is complex. Telehealth billing requires precise modifier and place-of-service coding that varies by payer and state. The distinction between POS 02 (telehealth facility) and POS 10 (telehealth patient home) affects reimbursement rates. Modifier 95 designates real-time audio/video services, while modifier 93 covers audio-only visits. Remote patient monitoring codes 99453-99458 and telephone E/M codes 99441-99443 add further billing opportunities that many practices miss entirely. When you combine this coding complexity with Oregon's specific payer rules, authorization requirements, and 14 Oregon Health Plan (OHP) administered through 15 regional Coordinated Care Organizations (CCOs) managed care plans that each have their own billing rules, you need a team that understands both dimensions. Go Medical Billing provides that expertise at 2.49% of collections, serving telehealth practices from Portland to Beaverton and across Oregon.

2026 Oregon Medicare Allowables for Telehealth CPT Codes

These are the 2026 Medicare allowable amounts for telehealth CPT codes in Oregon, processed under Noridian Healthcare Solutions (Jurisdiction F). Allowables are locality-adjusted, so ORrates differ from other states — the highest-value telehealth code below pays $138.40 non-facility here. Compare any code across states with our Medicare fee calculator by state.

Code
Description
Non-Facility
Facility
Online digital E/M service, 5-10 minutes
$15.93
$11.02
Online digital E/M service, 11-20 minutes
$31.17
$22.38
Online digital E/M service, 21+ minutes
$49.61
$35.18
Telephone E/M service, 5-10 minutes
$13.94
$10.42
Telephone E/M service, 11-20 minutes
$25.41
$20.13
Telephone E/M service, 21-30 minutes
$35.23
$29.26
Remote patient monitoring, first 20 minutes
$53.17
$26.43
Remote patient monitoring, each additional 20 minutes
$42.27
$26.43
Established office visit (bill with modifier 95 for video telehealth)
$97.31
$57.55
Established office visit (bill with modifier 95 for video telehealth)
$138.40
$84.56

Source: 2026 Medicare Physician Fee Schedule, OR locality (Noridian Healthcare Solutions (Jurisdiction F)). Commercial Regence BlueCross BlueShield of Oregon rates typically run above these benchmarks; Oregon Health Plan (OHP) administered through 15 regional Coordinated Care Organizations (CCOs) rates run below. Figures for reference, not a guarantee of payment.

The Oregon Market Context for Telehealth Practices

Oregon has about 14,000 physicians and one of the most distinctive Medicaid programs in the country. Oregon Health Plan (OHP) uses a network of 15 regional Coordinated Care Organizations (CCOs) that integrate physical, behavioral, and dental care under one capitation rate for each region. The CCO model started in 2012 under a federal waiver and is now in CCO 2.0 since 2020, with another transition planned for 2026. CCOs receive monthly per-member-per-month capitation payments and earn incentive bonuses for hitting quality metrics. By 2024, no less than 70 percent of each CCO's provider payments had to be in value-based arrangements. Oregon adopted Medicaid expansion in 2014. The commercial market is dominated by Regence BlueCross BlueShield of Oregon (the larger Pacific Northwest BCBS plan), Moda Health (Oregon-based), Providence Health Plan (Providence-owned), and Kaiser Permanente Northwest. Portland is anchored by Providence Health and Services (the multi-state Catholic system headquartered in nearby Renton, WA), Oregon Health and Science University (OHSU, about $5.4B annual revenue), Legacy Health, and Kaiser Permanente Northwest.

Oregon-specific factors that shape telehealth reimbursement: Oregon's Coordinated Care Organization (CCO) model is one of the most studied Medicaid delivery system reforms in the country. The 15 CCOs integrate physical, behavioral, and dental care under one capitation rate per region.; Oregon Health and Science University (OHSU) is the only academic medical center in the state and is unusual in being a state-owned public corporation rather than a private nonprofit or a state agency.; Kaiser Permanente Northwest operates as an integrated payer-provider serving Oregon and Southwest Washington. It is one of Kaiser's smaller regions but holds significant commercial market share in the Portland metro.. Our OR coders build these into every telehealthclaim — see how this works alongside our Oregon medical billing and telehealth billing teams.

Oregon Payer Challenges for Telehealth

Every OR payer has specific rules for telehealth claims. Here's how we navigate them.

Regence BlueCross BlueShield of Oregon Telehealth Claims

Regence BlueCross BlueShield of Oregon processes the largest share of Oregon commercial telehealth claims. We know their OR specific fee schedules, prior authorization requirements for telehealth procedures, and their appeal timelines when claims are denied. POS 02 reimburses at facility rates while POS 10 reimburses at non-facility rates — choosing incorrectly reduces reimbursement by 15-30%.

Oregon Health Plan (OHP) administered through 15 regional Coordinated Care Organizations (CCOs) Telehealth Billing

Oregon Health Plan (OHP) administered through 15 regional Coordinated Care Organizations (CCOs) routes telehealth patients through 14 managed care plans: AllCare Health (Southern Oregon), CareOregon (multi-region), Health Share of Oregon (Portland metro), and 11 more. Each MCO has its own telehealth authorization and billing rules that we manage.

Medicare (Noridian Healthcare Solutions (Jurisdiction F)) Telehealth Coverage

Noridian Healthcare Solutions (Jurisdiction F) processes Medicare telehealth claims in Oregon with its own Local Coverage Determinations. We navigate Noridian Healthcare Solutions (Jurisdiction F)'s policies around modifier 95 vs 93 requirements to prevent medical necessity denials.

Denial Prevention for Oregon Telehealth

Common telehealth denials in Oregon include pos 02 reimburses at facility rates while pos 10 reimburses at non-facility rates — choosing incorrectly reduces reimbursement by 15-30% and synchronous audio/video visits use modifier 95, audio-only visits use modifier 93, and payers vary on which they accept. Our team catches these issues before submission and appeals aggressively with OR payer-specific documentation when denials occur.

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What We Handle for Oregon Telehealth Practices

POS code and modifier assignment for all telehealth visits
Audio-only billing with modifier 93 compliance
Remote patient monitoring coding (99453-99458)
Telephone E/M coding (99441-99443)
State parity law tracking and enforcement
Cross-state licensing verification
Telehealth credentialing with payers
Asynchronous (store-and-forward) billing

Oregon Telehealth Billing Cost Comparison

Hiring an in-house biller with telehealth expertise in Oregon costs $40K-$55K annually in salary alone. Add benefits, software, clearinghouse fees, and office space, and the true cost is even higher. At 2.49% of collections, Go Medical Billing provides an entire team of AAPC-certified telehealth coders and OR payer specialists for a fraction of that cost.

$40K-$55K

In-House Biller Salary

+ benefits, software, space

2.49%

Go Medical Billing Rate

Full team, all services included

60-80%

Typical Cost Reduction

With better results

Frequently Asked Questions

All major OR payers: Regence BlueCross BlueShield of Oregon, Moda Health, Providence Health Plan, PacificSource, Kaiser Permanente Northwest, Oregon Health Plan (OHP) administered through 15 regional Coordinated Care Organizations (CCOs) (including AllCare Health (Southern Oregon), CareOregon (multi-region), Health Share of Oregon (Portland metro)), and Medicare through Noridian Healthcare Solutions (Jurisdiction F). If a payer accepts telehealth patients in Oregon, we submit and follow-up on claims with them.
The most frequent telehealth denials we see from OR payers include pos 02 reimburses at facility rates while pos 10 reimburses at non-facility rates — choosing incorrectly reduces reimbursement by 15-30%, synchronous audio/video visits use modifier 95, audio-only visits use modifier 93, and payers vary on which they accept, 40+ states have telehealth parity laws, but each defines parity differently — some cover payment parity, others only coverage parity. Our team catches these before submission by applying both telehealth coding expertise and OR payer-specific rules to every claim.
Oregon Health Plan (OHP) administered through 15 regional Coordinated Care Organizations (CCOs) routes telehealth patients through 14 managed care plans: AllCare Health (Southern Oregon), CareOregon (multi-region), Health Share of Oregon (Portland metro), PacificSource Community Solutions (Central and Marion-Polk regions), Cascade Health Alliance, Eastern Oregon CCO, InterCommunity Health Network, Jackson Care Connect, Trillium Community Health Plan (Lane County), Umpqua Health Alliance, Yamhill Community Care, Advanced Health, Columbia Pacific CCO, Open Card / FFS for some members. Each MCO has its own telehealth authorization requirements, fee schedules, and billing rules. We credential and bill with all of them so your telehealth practice gets paid correctly.
Most OR telehealth practices are fully transitioned within two to three weeks. We connect to your EHR, learn your telehealth workflows, and start submitting claims to Regence BlueCross BlueShield of Oregon, Oregon Health Plan (OHP) administered through 15 regional Coordinated Care Organizations (CCOs), Medicare, and all your OR payers with no downtime.

Fix Your Oregon Telehealth Billing

Call 888-701-6090 for a free billing assessment specific to your OR telehealth practice. We'll show you where revenue is leaking and how to fix it.